Version
1.1
December 27, 2025
Terms of service
Terms of service
1. Agreement and Scope
1. Agreement and Scope
These Terms of Service (“Terms”) govern your access to and use of the ModuleX websites, apps, APIs, and related services (collectively, the “Service”); by creating an account, accessing, or using the Service, you agree to these Terms and our Privacy Policy, and if you are using the Service on behalf of an entity, you represent that you have authority to bind that entity and “you” includes that entity.
These Terms of Service (“Terms”) govern your access to and use of the ModuleX websites, apps, APIs, and related services (collectively, the “Service”); by creating an account, accessing, or using the Service, you agree to these Terms and our Privacy Policy, and if you are using the Service on behalf of an entity, you represent that you have authority to bind that entity and “you” includes that entity.
2. Eligibility and Account Security
2. Eligibility and Account Security
You must be able to form a binding contract to use the Service and you are responsible for maintaining the confidentiality of your credentials, restricting access to your account, and all activity occurring under your account; you agree to provide accurate account information, to keep it updated, and to promptly notify us of any suspected unauthorized access or security incident affecting your account.
You must be able to form a binding contract to use the Service and you are responsible for maintaining the confidentiality of your credentials, restricting access to your account, and all activity occurring under your account; you agree to provide accurate account information, to keep it updated, and to promptly notify us of any suspected unauthorized access or security incident affecting your account.
3. The Service; No Regulated-Use Assurances
3. The Service; No Regulated-Use Assurances
The Service provides tooling to design, run, and manage modular workflows and automations, including the ability to connect third-party services; the Service is not designed to meet industry-specific regulations such as HIPAA, GLBA, or similar regulated regimes unless we expressly agree in writing, and you will not use the Service in a manner that would require such compliance absent such written agreement.
The Service provides tooling to design, run, and manage modular workflows and automations, including the ability to connect third-party services; the Service is not designed to meet industry-specific regulations such as HIPAA, GLBA, or similar regulated regimes unless we expressly agree in writing, and you will not use the Service in a manner that would require such compliance absent such written agreement.
4. Plans, Trials, Fees, and Taxes
4. Plans, Trials, Fees, and Taxes
We may offer free, trial, and paid plans, and paid plans may include recurring subscription fees and may also include usage-based fees (for example, for compute, execution, storage, or third-party inference), all as described at the time of purchase or in an order form; you agree to pay all applicable fees, taxes, and charges associated with your account, and we may change fees or pricing with reasonable advance notice where required or commercially appropriate.
We may offer free, trial, and paid plans, and paid plans may include recurring subscription fees and may also include usage-based fees (for example, for compute, execution, storage, or third-party inference), all as described at the time of purchase or in an order form; you agree to pay all applicable fees, taxes, and charges associated with your account, and we may change fees or pricing with reasonable advance notice where required or commercially appropriate.
5. Auto-Renewal, Cancellation, and Refunds
5. Auto-Renewal, Cancellation, and Refunds
Unless otherwise stated in an order form, paid subscriptions renew automatically for successive billing periods until canceled, you may cancel through your account settings (or by contacting support) and cancellations generally take effect at the end of the then-current paid period, and except where required by law or expressly stated in writing, fees are non-refundable and we do not provide refunds or credits for partial periods.
Unless otherwise stated in an order form, paid subscriptions renew automatically for successive billing periods until canceled, you may cancel through your account settings (or by contacting support) and cancellations generally take effect at the end of the then-current paid period, and except where required by law or expressly stated in writing, fees are non-refundable and we do not provide refunds or credits for partial periods.
6. Your Content and Data Ownership
6. Your Content and Data Ownership
As between you and ModuleX, you retain all rights in the data, content, code, prompts, workflow definitions, inputs, and outputs you submit to or generate through the Service (“Customer Content”), and you grant ModuleX a limited, non-exclusive, worldwide right to host, process, transmit, and display Customer Content solely to provide, secure, and maintain the Service and as otherwise described in our Privacy Policy.
As between you and ModuleX, you retain all rights in the data, content, code, prompts, workflow definitions, inputs, and outputs you submit to or generate through the Service (“Customer Content”), and you grant ModuleX a limited, non-exclusive, worldwide right to host, process, transmit, and display Customer Content solely to provide, secure, and maintain the Service and as otherwise described in our Privacy Policy.
7. BYOK API Keys and Third-Party Services (Session-Only)
7. BYOK API Keys and Third-Party Services (Session-Only)
If you use “Bring Your Own Key” (BYOK), you may provide API keys or credentials to enable the Service to call third-party services on your behalf, and you acknowledge that (a) those third-party services are governed by their own terms and privacy policies, (b) you are responsible for your relationship with them (including costs, permissions, and compliance), and (c) ModuleX does not store BYOK API keys in long-term storage and handles them transiently only for the duration needed to complete an active session and/or workflow run and then discards them; you are responsible for securing your keys, rotating them if you suspect compromise, and ensuring you have rights to transmit any data to third-party services through your workflows.
If you use “Bring Your Own Key” (BYOK), you may provide API keys or credentials to enable the Service to call third-party services on your behalf, and you acknowledge that (a) those third-party services are governed by their own terms and privacy policies, (b) you are responsible for your relationship with them (including costs, permissions, and compliance), and (c) ModuleX does not store BYOK API keys in long-term storage and handles them transiently only for the duration needed to complete an active session and/or workflow run and then discards them; you are responsible for securing your keys, rotating them if you suspect compromise, and ensuring you have rights to transmit any data to third-party services through your workflows.
8. Acceptable Use and Restrictions
8. Acceptable Use and Restrictions
You will use the Service only in compliance with applicable law and these Terms, and you will not misuse the Service, including by attempting to gain unauthorized access, interfering with or disrupting the Service, scraping or harvesting data at scale without permission, reverse engineering or attempting to extract source code except to the extent prohibited by law, using the Service to create or offer a competing product, transmitting malware, or using the Service to infringe or violate the rights of others.
You will use the Service only in compliance with applicable law and these Terms, and you will not misuse the Service, including by attempting to gain unauthorized access, interfering with or disrupting the Service, scraping or harvesting data at scale without permission, reverse engineering or attempting to extract source code except to the extent prohibited by law, using the Service to create or offer a competing product, transmitting malware, or using the Service to infringe or violate the rights of others.
9. Output and Responsibility for Decisions
9. Output and Responsibility for Decisions
The Service may produce outputs based on inputs you provide (including outputs generated via third-party services you connect), and you are solely responsible for evaluating outputs for accuracy, safety, legality, and suitability for your use case, including implementing appropriate human review, testing, and safeguards for workflows that may impact users, customers, finances, compliance, or safety.
The Service may produce outputs based on inputs you provide (including outputs generated via third-party services you connect), and you are solely responsible for evaluating outputs for accuracy, safety, legality, and suitability for your use case, including implementing appropriate human review, testing, and safeguards for workflows that may impact users, customers, finances, compliance, or safety.
10. Intellectual Property
10. Intellectual Property
ModuleX and its licensors retain all right, title, and interest in and to the Service, including all software, templates, UI, documentation, and underlying technology, and except for the limited rights expressly granted to you, no rights are granted by implication; you may not use our trademarks or branding without prior written permission, and you may not remove or obscure proprietary notices.
ModuleX and its licensors retain all right, title, and interest in and to the Service, including all software, templates, UI, documentation, and underlying technology, and except for the limited rights expressly granted to you, no rights are granted by implication; you may not use our trademarks or branding without prior written permission, and you may not remove or obscure proprietary notices.
11. Feedback
11. Feedback
If you submit feedback, suggestions, or ideas to ModuleX, you grant us a non-exclusive, perpetual, irrevocable, worldwide right to use, modify, and incorporate that feedback without restriction or compensation, and you agree that feedback is not confidential.
If you submit feedback, suggestions, or ideas to ModuleX, you grant us a non-exclusive, perpetual, irrevocable, worldwide right to use, modify, and incorporate that feedback without restriction or compensation, and you agree that feedback is not confidential.
12. Security and Availability; Changes to the Service
12. Security and Availability; Changes to the Service
We employ reasonable measures designed to protect the Service and Customer Content as described in our Privacy Policy, but you understand that no system is perfectly secure and you are responsible for implementing appropriate controls in your own environment; the Service may be modified, updated, interrupted, suspended, or discontinued from time to time, and we do not guarantee uninterrupted availability, specific uptime, or that errors will be corrected unless we expressly agree in a written SLA or enterprise agreement.
We employ reasonable measures designed to protect the Service and Customer Content as described in our Privacy Policy, but you understand that no system is perfectly secure and you are responsible for implementing appropriate controls in your own environment; the Service may be modified, updated, interrupted, suspended, or discontinued from time to time, and we do not guarantee uninterrupted availability, specific uptime, or that errors will be corrected unless we expressly agree in a written SLA or enterprise agreement.
13. Suspension and Termination
13. Suspension and Termination
We may suspend or terminate your access to the Service immediately if we reasonably believe you have violated these Terms, pose a security risk, or if we are required to do so by law, and you may terminate by canceling your account; upon termination, your right to use the Service ceases, but sections intended to survive (including IP, disclaimers, limitation of liability, indemnity, and dispute resolution) will survive.
We may suspend or terminate your access to the Service immediately if we reasonably believe you have violated these Terms, pose a security risk, or if we are required to do so by law, and you may terminate by canceling your account; upon termination, your right to use the Service ceases, but sections intended to survive (including IP, disclaimers, limitation of liability, indemnity, and dispute resolution) will survive.
14. Data Export and Deletion
14. Data Export and Deletion
Where the Service provides export functionality, you may export your Customer Content during the term and for a limited period after termination (if offered), after which we may delete Customer Content in accordance with our retention practices and legal obligations; deletion may not be immediate from backups, and certain records (such as billing or security logs) may be retained as required by law or for legitimate business purposes, as described in our Privacy Policy.
Where the Service provides export functionality, you may export your Customer Content during the term and for a limited period after termination (if offered), after which we may delete Customer Content in accordance with our retention practices and legal obligations; deletion may not be immediate from backups, and certain records (such as billing or security logs) may be retained as required by law or for legitimate business purposes, as described in our Privacy Policy.
15. Confidentiality
15. Confidentiality
If you and ModuleX exchange confidential information under these Terms, each party will protect the other’s confidential information using reasonable care and will use it only to perform obligations or exercise rights under these Terms, except where disclosure is required by law or court order; Customer Content is treated as your confidential information, subject to the disclosure and processing terms in these Terms and our Privacy Policy.
If you and ModuleX exchange confidential information under these Terms, each party will protect the other’s confidential information using reasonable care and will use it only to perform obligations or exercise rights under these Terms, except where disclosure is required by law or court order; Customer Content is treated as your confidential information, subject to the disclosure and processing terms in these Terms and our Privacy Policy.
16. Disclaimers
16. Disclaimers
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, MODULEX DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, AND WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT OUTPUTS WILL BE ACCURATE OR MEET YOUR REQUIREMENTS.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, MODULEX DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, AND WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT OUTPUTS WILL BE ACCURATE OR MEET YOUR REQUIREMENTS.
17. Limitation of Liability
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL MODULEX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO MODULEX FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR, IF YOU ARE ON A FREE PLAN, US $100), EXCEPT TO THE EXTENT LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL MODULEX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO MODULEX FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR, IF YOU ARE ON A FREE PLAN, US $100), EXCEPT TO THE EXTENT LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW.
18. Indemnification
18. Indemnification
You will indemnify, defend, and hold harmless ModuleX and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your use of the Service, (b) your Customer Content, (c) your workflows and integrations (including BYOK usage), or (d) your violation of these Terms or applicable law.
You will indemnify, defend, and hold harmless ModuleX and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from or related to (a) your use of the Service, (b) your Customer Content, (c) your workflows and integrations (including BYOK usage), or (d) your violation of these Terms or applicable law.
19. Governing Law and Dispute Resolution
19. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, excluding its conflict of laws rules, and you agree to first attempt to resolve disputes informally by contacting legal@modulex.dev ; if a dispute is not resolved within a reasonable period, either party may pursue claims in the state or federal courts located in Delaware, and you and ModuleX consent to personal jurisdiction and venue in those courts, except where mandatory consumer protection laws in your jurisdiction require a different forum.
These Terms are governed by the laws of the State of Delaware, excluding its conflict of laws rules, and you agree to first attempt to resolve disputes informally by contacting legal@modulex.dev ; if a dispute is not resolved within a reasonable period, either party may pursue claims in the state or federal courts located in Delaware, and you and ModuleX consent to personal jurisdiction and venue in those courts, except where mandatory consumer protection laws in your jurisdiction require a different forum.
20. Changes to These Terms
20. Changes to These Terms
We may update these Terms from time to time by posting a revised version and updating the “Last Updated” date, and if changes are material we will provide reasonable notice (for example by email or in-product notice); by continuing to use the Service after the effective date of an update, you agree to the updated Terms.
We may update these Terms from time to time by posting a revised version and updating the “Last Updated” date, and if changes are material we will provide reasonable notice (for example by email or in-product notice); by continuing to use the Service after the effective date of an update, you agree to the updated Terms.
21. Contact
21. Contact
Questions about the Service or these Terms may be sent to support@modulex.dev or legal@modulex.dev , and privacy questions or data requests should be sent to privacy@modulex.dev .
Questions about the Service or these Terms may be sent to support@modulex.dev or legal@modulex.dev , and privacy questions or data requests should be sent to privacy@modulex.dev .